Added value services

IT Platform

Control and Technical Maintenance of IT Platform

Our technical staff monitors the availability and performance of the cloud IT platform where our software is running. This control is done 24 hours, 7 days of the week.

We guarantee the scalability you can need when your business grow. They ensure the data security and maintain operative system and data base updated to provide high work capacity for your software solutions.


Software

Maintenance and software upgrade

Hospitality is a complex industry that is always changing. We ensure your investment with a continuous software solution evolution: new management features modules or technological progress.

Our I+D department and our accounts manager will be always in contact with you to include your business needs in the software services development.


Help-Desk

Help-Desk 24 X 7

Our support department is available for you 24 hours, 365 days in order to resolve your questions. You can register your ticket through SUPPORT option in this website. An expert will contact you immediately to proceed.

Our support staff is formed by experts on our software solutions and it is unique service of the company not an external one.


Training

Our training service can be remote or in-situ one

The format for online training is 2 hours sessions that can be purchased for first or review user trainings.

In-situ trainings include technician presence at your hotel.

When you sign a contract with us for any of our software services, you have access to a training area in which you can find tutorials to learn everything about working with our solutions by your own.

You can find this facility through the SUPPORT option in this website.

You are here: Home Added value services